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Sofia Imtiaz

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SAP CRM Consultant

Senior SAP functional consultant with extensive experience across CRM, BRIM, and Utilities environments

Strong background in subscription-based business models, customer service processes, and end-to-end system integration on SAP S/4HANA landscapes. Proven in delivery, AMS, and product-owner-style roles within complex, high-volume operational environments.

Key Info

Job Title

SAP CRM Consultant

Location

Portugal

Top 3 Skills

SAP BRIM, SAP CRM, SAP IS-U / CCS

Will relocate?

no

Will commute

30 KM

Contract Preference

Permanent

Availability (Notice Period)

Immediately Available

Languages Spoken

Portuguese, English, Spanish, German

Work Arrangement

Key Skills + Experience

  • SAP BRIM with hands-on experience in Subscription Order Management and end-to-end quote-to-cash flows
  • SAP S/4HANA integration across billing, charging, and mediation components
  • SAP CRM Service and Sales configuration in high-transaction customer service environments
  • SAP IS-U / CCS for utilities, including customer care, service processes, and billing integration
  • Cross-system integration between SAP CRM, SAP ECC, SAP S/4HANA, and third-party platforms
  • Functional design, requirements engineering, and solution documentation for SAP programmes
  • Testing, quality assurance, and defect resolution across implementation and AMS phases
  • Business-process optimisation for subscription, service request, and customer lifecycle management

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